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For recycling services, please contact Valley Recycling at 805-922-9951. Waste Management HSS Website
For complaints about the sweeper, please fill out a customer service form for Public Works. Request Tracker
Just one more way to serve our customers. For more information call 805-688-5575.
You may also pay with a credit card in person at City Hall, or over the phone. There is a 2.25% fee to pay in person or over the phone. For more information call 805-688-5575. Pay Online!
Brownish or red color is usually from iron and manganese sediment from pipes stirred up when city well water level is low or when hydrants or lines have been flushed.
Smell is most often chlorine which is added to the city's well water as a disinfecting agent. It will sometimes smell like sulfur if water faucets have been off for a while. Running the water to flush the lines will help.
From the meter box to the house is the owner's responsibility.
If the leak is in the meter box, the Water Division will inspect to determine if it is the owner's or the city's responsibility.